Accessibility at Parc Howard Museum

• We are working on making large print guides available for all our permanent exhibition galleries. Please let us know at least 3 days in advance of your visit if you would like a large print guide to the Museum. We will ensure that we have this ready for you at Reception.
• Large print guides are available for all special exhibitions and can be downloaded from the access section of the relevant exhibition page.
• Please don't forget to return large print guides at the end of your visit.

• All audio-visual displays in the Museum have captions. 
• All videos on the digital table in the Museum have captions.

• A portable induction loop is available to use from the Reception Desk in the Gift Shop. There is usually no need to book this in advance.

• We have three sets of child-sized ear defenders available for use. Please book these at least 3 working days in advance of your visit at info@cofgar.wales. 

Natural light

Several galleries benefit from natural light: 

• The Llanelly Pottery Stories gallery, the Parc Howard Story gallery, and the Buckley gallery have several large windows that look out into the Park. 

• The main entrance of Parc Howard Museum is step-free and has a wheelchair-accessible door that can be opened with a push button.
• The Museum entrance is located on the right (north) side of the building if approaching from Felinfoel Road.
• The pathways to and from the Felinfoel Road to the Museum are inclined, but wheelchair suitable.
• See Arriving at the Museum below for more details.
• See Getting around the Museum for information about:
  • Lift and access to galleries  
  • Accessible toilets 

• Mobility scooters are welcome in the Museum. Please be aware that some corridors and doorways in the Museum are narrow and may be challenging for some users.

• Our staff are trained to support visitors with hidden disabilities.
• If you have an issue relating to your hidden disability when visiting the Museum, speak to a member of Museum staff at the Reception Desk in the Gift Shop.

Event tickets

• Event tickets should be purchased in advance. A link to the booking page will be available on the relevant event page.
• An access companion ticket can be purchased free of charge for all events.
• See a full list of exhibitions and events at CofGâr. 

Events and exhibitions

• You can book to visit one of our current or upcoming events and exhibitions.
• There is an access section on all event and exhibition pages that lists access information and resources, such as:  
  • The exhibition layout
  • A map with the event and/or exhibition location
  • A large print guide
  • Information about quieter times to visit.

Galleries

• You may like to plan which galleries to visit. See a list of all Museum galleries.
• See a map of the Museum galleries.

• There is no car parking at the Museum. 
• The nearest accessible car parking spaces are at the East Gate Car Park, just off the A484, near Llanelli town centre. The Museum is a 20 minute walk uphill from the car park.

• Service, assistant and emotional support animals – including assistant dogs in training – are welcome at the Museum.
• Your assistance animal should remain under your care and control throughout your visit, ideally on a leash.  
• Where possible, dog owners should bring their Assistance Dogs (UK) identification book (or the appropriate international equivalent) and animals should wear the appropriate tabards or harness, but these are not a requirement for entry.  
• If your assistance animal is not a dog, please contact the Museum team at info@cofgar.wales before your visit to avoid disappointment on the day.

• Mornings.
• During wet weather.
• January and early February, as well as November and December, tend to be less busy.

Busier times

• Early afternoon onwards can be very busy during warm weather and school holidays.
• Our busiest times are weekends, school holidays, and bank holidays.
• View our What's On page to see if anything is happening during your visit that might make the Museum busier.

• We encourage all visitors to consider sustainable forms of travel to visit the museum.
• The Museum has one entrance on the right (north) side of the building when coming from the Felinfoel Road.
• For a map and to learn more about getting to the Museum, view our Visit page.

Lift

• View the location of the lift on the Museum map.
• The lift in the Museum is wheelchair accessible and has button controls.

Gallery access

• All galleries at the Museum are accessible for smaller wheelchairs. 
• The doorway to the lift is narrow and may not be suitable for some wheelchairs.

• View the locations of accessible toilet and baby changing facilities on the Museum map.

Features of all accessible toilets

• Pull-cord alarms that signal the Visitor Services team.
• A flashing light to indicate when the building is being evacuated.
• Standing support and handrails. 

Baby changing facilities

• See our Families page for details of our baby changing facilities.

• Seating is available in most galleries around the Museum and around the Park.
• Most seating in the Museum consists of chairs and benches.

Walking sticks and folding stools

• You're welcome to use walking sticks or folding stools with seat attachments, provided they have rubber stoppers.  

Lighting

• Light levels vary across the Museum.  
• Some rooms are dimly lit to preserve the exhibits or because of historic light fittings.  
• Others have natural or bright lights.  

Spaces with natural light

• Llanelly Pottery Stories gallery
• Parc Howard Story gallery
• Buckley gallery

Temperature variations

• The temperature varies as you move through the Museum and some galleries and spaces are quite cold.  
• You may want to bring an extra layer of clothing when visiting outside summer.