Visitor Experience Volunteer
Are you passionate about history and culture, and eager to share your enthusiasm with diverse audiences?
Purpose
To inspire visitors and enhance their museum experience, ensuring they feel welcome, engaged, and well-informed during their time at the museum.
Volunteer Tasks
- Guide and inform visitors, ensuring an enriching and enjoyable experience
- Create a safe, welcoming and inclusive environment for all visitors
- Interpret exhibitions and collections, answering queries and giving directional guidance
- Act as an ambassador for the museum, encouraging visitors to explore our other museums, upcoming exhibitions, and special events.
- Guide tours and deliver talks if desired
- Ensure visitor areas are safe, clean and presentable
- Engage with visitors and encourage feedback
Who are we looking for?
We are looking for people who enjoy engaging with diverse audiences; have a genuine interest in museums, art, history or cultural exhibits and enjoy sharing their enthusiasm with others; have a friendly and approachable demeanour with a focus on providing exceptional customer service to enhance the overall visitor experience; have an eagerness to expand their knowledge on the museum’s collections; and an understanding and commitment to creating an inclusive and welcoming environment for all visitors.
What’s in it for you?
- A fun and varied role as part of a friendly and supportive team of volunteers and staff
- An opportunity to develop skills and experience in visitor experience in a museum setting
- Opportunities to meet other volunteers, staff and partner organisations
- Earn Tempo Time Credits to spend on days out!
Commitment
Flexible – No minimum commitment.
Training and Support
An induction, training and ongoing support from staff and other volunteers will be available.
Contact
This role is on a voluntary basis and does not create a legally binding arrangement or paid employment contract.
For more information and to apply please contact our team.